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Qualities of a Reliable 24-Hr AC Repair Service Provider

Posted in Cooling on June 6, 2018

If your air conditioner goes out in the heat of the summer, it’s essential to find emergency AC repair in Lawrenceville, GA, but it can be difficult to know which of these repair services is reliable and worthy of your business. Fortunately, if you look for a few specific qualities in a company that provides¬†24-hour AC repair in Lawrenceville, GA, you’ll be sure to find one you can trust.

Upfront Pricing

A good HVAC repair company won’t beat around the bush when it comes to discussing services and their corresponding prices. While it’s true that it can be difficult to give an accurate estimate over the phone and a home visit may be necessary to give a good estimate, once they’ve gotten all the necessary information, they should be able to give you a written, detailed estimate of the work that needs to be done as well as a good time frame that the work will be done in.

Professional

The company you’re considering should also be professional in every way. This means that they’re properly licensed, certified, and insured. Even the way the technicians present themselves should be professional with clean, courteous technicians who treat your home with respect and listen to your concerns and honestly recommend what your HVAC system needs. The company should also have enough experience under their belts to ensure that the proper repairs are recommended to get your system running smoothly again.

Accessible

If a company claims to provide emergency, 24-hour services, that’s exactly what they should provide. It shouldn’t be difficult to contact the company and they should respond to your service requests within a reasonable time frame. Accessibility to the technicians should be part of their professionalism in how quickly they can provide the services and if they arrive prepared to repair your HVAC system when they say they will.

Satisfied Customers

Finally, referrals and reviews say a lot about how reliable an emergency AC repair company is. You can get referrals from family members, friends, and neighbors, but another good resource is the company’s website with reviews and testimonials. You should also check other consumer websites for reviews and ratings with the Better Business Bureau.

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